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Terms & Conditions

Thank you for choosing MiamiFleet360 LLC (“MiamiFleet360”) for your vehicle’s transport. By using our services, you and the person or entity you represent accept all of the terms and conditions of service (“TERMS”) stated herein.

Please read Section 12. Arbitration carefully, which requires arbitration to resolve any claim that you may have against MiamiFleet360.

1. Definitions

  • • Additional Services: Upgrades like top-loading, guaranteed pick-up date, etc.
  • • Bill of Lading: Document issued by a Carrier acting as receipt and contract.
  • • Carrier: Licensed motor or sea carrier engaged to transport vehicles.
  • • Carrier Form: Includes inspection reports, shipping orders, etc.
  • • C.O.D.: Collect on delivery payment term.
  • • Customer: Individual or entity ordering transport.
  • • Customer’s Agent: Individual over 18 designated by Customer for pickup/delivery.
  • • Destination: Delivery location.
  • • Inoperable: Shipment that can’t operate safely on its own wheels.
  • •MiamiFleet360: MiamiFleet360 LLC, a transportation broker.
  • • Order: Request for transport services made to MiamiFleet360.
  • • Order Confirmation: Confirmation from MiamiFleet360 accepting the order.
  • • Point of Origin: Pickup location.
  • • Shipment: Vehicle being transported.
2. Services
  1. MiamiFleet360 arranges transport with a Carrier upon Order acceptance.
  2. MiamiFleet360’s services are completed once a Carrier is assigned.
  3. MiamiFleet360 acts only as a broker and not as the Carrier.
  4. MiamiFleet360 does not take custody or control of Shipments.
  5. Sea transport is subject to additional terms and fees.
  6. Pickup and delivery dates are estimates and not guaranteed.
3. Customer’s Responsibilities
  1. Customer is responsible for accuracy of Order details.
  2. Customer must disclose any vehicle modifications or issues.
  3. Remove loose parts, secure accessories, and maintain less than 1/4 fuel level.
  4. Disable alarms or provide written instructions for disarming.
  5. Limit of 1 personal bag (under 100 lbs) inside the vehicle.
  6. No hazardous, illegal, or prohibited items allowed in the Shipment.
  7. Sea Shipments must include declared value and VIN; personal items prohibited.
4. Customer Warranties

Customer represents compliance with applicable laws and confirms legal authority to order the transport. Customer assumes liability for agents acting on their behalf.

5. Pickup and Delivery
  1. Customer must ensure location is accessible; otherwise, meet at an alternate site.
  2. Customer’s Agent must be present at pickup and delivery, or delays may occur.
  3. Inspection and photographs are recommended at pickup and delivery.
6. Fees and Payment
  1. All fees are due as outlined in the Order Confirmation.
  2. Carrier may require cash, cashier’s check, or C.O.D. on delivery.
  3. Additional Services may incur extra charges.
7. Refunds and Cancellations
  1. Orders canceled before a Carrier is assigned may be refunded, minus processing fees.
  2. No refund if a Carrier has already been assigned.
8. Delays

MiamiFleet360 is not liable for delays caused by weather, road conditions, mechanical issues, or other uncontrollable factors. Estimated delivery is not guaranteed.

9. Damage and Claims
  1. Carrier is responsible for in-transit damage.
  2. Inspect the vehicle upon delivery and note damage on the Bill of Lading.
  3. Photos are strongly recommended before and after transport.
  4. All claims must be made directly to the Carrier with proper documentation.
10. Limitation of Liability

MiamiFleet360’s liability is limited to the amount paid for its brokerage services. MiamiFleet360 is not responsible for delays, damages, or loss caused by the Carrier or third parties.

11. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles.

12. Arbitration

Any disputes between the Customer and MiamiFleet360 shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in Florida. The prevailing party may recover attorney’s fees and costs.

13. SMS Alert Consent

By contacting us or providing your contact information, you agree to receive communication (including calls, emails, and SMS/text messages) from MiamiFleet360 LLC. These may include service updates, quotes, or transactional notices. Message and data rates may apply.

Consent is not a condition of purchase. You may opt-out at any time by replying “STOP” to a message or clicking the unsubscribe link in emails.

MiamiFleet360 will not share SMS opt-in data or consent with third parties for marketing or promotional purposes.

We reserve the right to change these conditions at any moment, so please revisit the Terms & Conditions page on a frequent basis.

14. Miscellaneous
  • • Governing Law: These TERMS and the parties’ agreement shall be governed by and construed in accordance with applicable federal law and the laws of the State of Florida, without regard to its conflict of law principles.
  • • Independent Contractor: MiamiFleet360 acts as an independent contractor, and no agency, partnership, or joint venture is created by these TERMS.
  • • Assignment: Customer may not assign rights or obligations under these TERMS without MiamiFleet360’s prior written consent.
  • • Severability: If any provision is found unenforceable, the remainder of the TERMS shall remain valid and enforceable.
  • • Entire Agreement: These TERMS represent the entire agreement between MiamiFleet360 and Customer and supersede any prior communications.
  • • Waiver: Customer waives any claim or defense based on not having read or understood these TERMS.

© 2025 MiamiFleet360 LLC. All rights reserved.

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